We are a property managementcompany, dealing with leaseholdblock and estate management
The way we work
- we are proactive in the day-to-day management of a block
- we confront issues or problems without delay
- we seek face-to-face meetings with leaseholders, where possible, to discuss any concerns
- we are available to leaseholders at any reasonable time - including evenings/weekends in case of emergency
- we acknowledge and respond quickly to contact
- we ensure that service providers offer best practice, value for money, and are managed effectively
It is our fundamental belief that good property management is about delivering outstanding customer service and being immediately responsive to issues and the concerns of leaseholders. Lack of communication with leaseholders is the most common complaint against managing agents. Leaseholders should feel that they are getting value for money from their service charge and are included in the way in which their homes and investments are managed.
