services

Financial
- preparation of annual budgets for approval
- allowing for provision of future expenditure, if required, under the terms of the lease
- issuing annual Service Charge invoices
- collecting Service Charges and Ground Rents
- collecting Insurance Premiums and Water Rates (if required)
- arranging automated banking for the collection of payments
- administering bank account(s) - all client money is kept in trustee client accounts designated to the landlord/management company
- maintaining leaseholders' accounts
- dealing with account queries and supplying statements when required
- collecting arrears
- preparation of the Company's accounts before submitting to Accountants
- pay all outgoings such as contractors' invoices, utility bills and buildings insurance premiums
- liaising with Directors on all aspects of finance

Property sales 
- liaising with solicitors in relation to pre-contract enquiries, and answering leasehold enquiry forms
- providing details of the leaseholder's service charge account
- providing copies of up to three years’ audited accounts
- providing buildings insurance information, copy policy document and up-to-date schedule
- supplying a copy of the Memorandum and Articles of Association
- dealing with Notice of Transfer and Charge, Deeds of Covenant and issuing consents when required
- dealing with membership of the new leaseholders in accordance with the lease

Property management
- drawing up specifications, obtaining estimates and appointing contractors for regular maintenance such as cleaning, gardening and window cleaning
- organising and reviewing repairs
- inviting tenders and obtaining estimates for large items of maintenance or repair, such as decorating
- dealing with Section 20 notices in respect of consultation, where required
- overseeing major items of repair/maintenance
- monitoring contractors, ensuring they have the required Public and Third Party Liability Insurance and Health & Safety policy
- arranging maintenance and service contracts for fire alarms, door entry systems, lifts, etc
- ensuring that the property is adequately insured - buildings insurance is reviewed annually
- dealing with insurance claims
- maintaining TV aerials and arranging upgrades where required
- carrying out regular inspections of properties and compiling reports
- liaising with utility companies, ensuring the correct charges are being levied
- meeting directors and leaseholders on site for discussion of maintenance issues
- arranging insurance for Directors and Officers

Company secretary duties
- preparing and maintaining registers of shareholders, directors, and all other statutory records
- filing annual returns and other statutory documents at Companies House
- issuing formal notices and agendas for Board and Annual General Meetings
- attending Annual General Meetings
- dealing with stock transfer forms/membership applications and issuing Share/Membership Certificates